旅游服务咨询公司怎么申请旅行社接待情景对话(旅行社咨询流程)

跪求一份60人的旅游团队电话订房服务模拟对话

响铃两遍后接通

酒店预定员：您好，这里是XX酒店，请问有什么可以帮您的？

旅游团队负责人：我是XXX旅游团队的负责人。我想问下你们酒店XX号到XX号有没有60间标准房？

酒店预定员：您稍等一下，我帮您查一下。有的先生。标间是XX元一晚上

旅游团队负责人：可以优惠吗？

酒店预订员：先生，我们酒店考虑到您需要订的客房比较多，可以为您申请到9折优惠，您看可以吗？

旅游团队负责人：好的好的

酒店预订员：先生，方便说一下您的电话吗？到时候方便与您联系。您的团队大概什么时候到店呢

旅游团负责人：我们将在XX号X午X点到达。我的手机号是XXXX

预订员：好的先生请问你们大概在什么时候离店？需要什么特殊的服务吗？

团队负责人：我们会在X号X点离店。

预订员：好的先生，您是需要60间标准间大桥，入住时间是在XXX，离店时间在XXX号早上八点，没有特殊需要，对吧。

团队负责人：对，是这样。

预订员：好的，先生。您需码仔要支付XX预订费，请问如何支付。

团队负责人：XXX

预订员：好的先生。期待迟仿汪你们的入住。

客户旅游情景对话

在展位上，有位顾客向梅咨询旅游事务，打算预定旅游,接下来，我给大家准备了客户旅游情景对话,欢迎大家参考与借鉴。

客户旅游情景对话

(M = May, C1= Customer1)

M: Hello, can I help you?

你好，需要帮忙吗?

C1: Er, yes, I took a brochure yesterday and now I'd like to book a holiday please.

呃，是的。我昨天拿了一本宣传册，现在我想

M: OK, which holiday are you interested in?

好多，你对哪个旅游感兴趣?

C1: Em, this one here, on page 34.

嗯，这个，34页上的。

M: Ooh, yes, that one's on special offer. You get a 10 percent discount, is that the one?

哦，就是现在打特价的，九折，是这个吧?

C1: Yes, that's the one.

对，就是这个。

M: Good. Could you please fill in this booking form. We need your full address and a deposit of 20 percent. You can pay by cash or credit card or cheque.

好的。请您填一下这张预定单。请填您的详细地址并交付20%的定金。您可以用现金、信用卡或是支票支付。

C1: I'll need a receipt.

我要 收据烂困 。

M: Yes, of course. And within a week you should receive confirmation1 of your booking. We then need to receive the balance at least ten days before the holiday begins.

当然。一周内您会收到我们的确认信息。请在旅游开始十天前交付余款。

C1: Thank you very much.

谢谢。

M: OK, if you'd like to fill in this form...

好的，请您填一下这张表……

(M = May, T = Tony, C1= Customer1)

1)

T: Hello, can I help you?

你好，需要帮忙吗?

C1: Er, yes, young man. I want a holiday in Scotland1 please. I got this brochure2 yesterday and I want to book today.

　蠢闹　呃，是的，年轻人。我想去苏格兰旅游。我昨天拿了这本宣传册，今天想预定一下。

T: Em? Scotland? We don't do holidays in Scotland, I'm afraid madam.

呃?苏格兰?恐怕我们没有在带历罩苏格兰的旅游线路，夫人。

C1: But it says in your brochure, young man.

但是你们的宣传册里有啊，年轻人。

T: Em, let me see. I'm sorry madam, this is not our brochure. I'm afraid you've made a mistake.

哦，让我看一下。抱歉夫人，这不是我们的宣传册，恐怕你弄错了。

C1: Young man, it says here...

年轻人，在这儿……

T: I'm sorry, I'm sorry. Perhaps you could try 'Norbrook Holidays', over there?

抱歉，抱歉，我想你可以去Norbrook Holidays旅游公司问一下，就在那边。

C1 [mumbling as she leaves] Young people nowadays...

现在的年轻人啊……

M: Oh dear! This conference3 hasn't been good for business.

天啊!这个会展可真不怎么样!

T: No, not really, it's been very quiet today. We've only had three bookings all morning!

是不怎么样，今天都没什么人来问。一上午只有三个客人来预定。

2)

(M = May, T = Tony, C2 = Customer2)

T: Yes, sir. Do you need any help?

你好，先生，需要帮忙吗?

C2: Er, yes. Can you tell me how much this holiday costs, please? On page 26?

呃，是的。这个旅游要多少钱?26页这个?

T: Em, yes sir. See there? It costs 858 pounds

哦，先生，在这里，858英镑。

C2: Ooooh, that's expensive! How long does it take?

哦，真贵啊!这个旅游要多长时间?

T: Em, it says there sir, 'This package takes two weeks'.

呃，这里，"旅行为期两周"。

C2: And when does it begin?

什么时候开始

T: It says here that it begins in September.

这里有说明，九月开始。

C2: Oh, I can't go in September! Er, do you do trips to Scotland?

哦，9月我去不了。嗯，你们有去苏格兰的旅游吗?

T: Er, no, not to Scotland, sir.

呃，没有，没有苏格兰的，先生。

C2: But I really want to go to Scotland.

可是我真的好想去苏格兰。

T: Er, I think you are looking for 'Norbrook Holidays', sir. Over there.

呃，我想你可以去Norbrook Holidays 公司问一下，就在那边。

C2: Thanks son.

谢谢你，年轻人。

T: This is such a waste of time! Why can't people read the brochures4?

真是浪费时间!他们就不能自己看看宣传册吗?

M: Oh, never mind. It's the last day tomorrow.

哦，别在意。明天就是最后一天了。

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我要一段导游和游客,或者旅行社与游客的对话,急需,

导游和游客的对话：

导游：您好，我是**旅行社的导游，姓*，你们叫我*导就好了，很高兴能做你们的向导，希望在我的陪同下你们能玩的开心。。今天的行程和大家说一下，早上的参观是莫高窟，下午的消拿山景点是鸣沙山，月牙泉。晚上8点我们回酒店。

客人：今天的天气怎么样？会很热吗？我们是在室外活动还是在室内活动？

我们要看什么？

导游：早上我们参观的景点在室内的，下午的景点都是在沙漠里，感受大自然的魅力，所以下午要注意放晒，多喝水。。

旅行社和游客的对话：

旅行社：喂，你好，这里是敏租****旅行社，很高兴为你服务？

游客：你好，麻烦帮我预定一下火车票？

旅行社：请问您定什么时候的火车票？几张？那个车？

游客：*月*号

这个可以吗？

这是最一般和客人的对话了。。要是需要详细的。。拿中。

可以直接咨询我！！嘿嘿

在旅行社英语情景对话

暑假马上就要到来，相信很多同学都有出行旅游的计划。那么你想学习一些和旅行社店员交谈的英语对话吗?下面我为大家带来在旅行社 英语情景对话 ，欢迎大家一起学习!

旅行社英语情景对话1：

A: Good morning. Can I help you?

早上好。需要什么帮助吗?

B: Morning. I'd like to create a travel itinerary.

早上氏裂好。我想做个旅行计划。

A: Where do you want to go?

请问您想去哪儿?

B: I have no idea. But I hope to visit the seaside.

没想好。但我希望是个海滨城市。

A: Sure, how about Qingdao? Right now is the best time of the year to visit Qingdao.

好的，青岛怎么样?现在是去青岛最好的季节了。

B: I've been there before. I think a southern city is better.

我去过那了竖核亏。我想这次最好是去个南方城市。

A: How about Sanya? Blue sea, soft sand and gentle breezes. It's really relaxing.

三亚呢?蓝色的大海，软软的沙余神滩，柔和的微风。真的很不错。

B: Sounds great. Do you have any brochures?

听起来不错。有介绍资料吗?

旅行社英语情景对话2：

A:Good moming,May I help you?

早上好，我可以帮您吗?

B:We'd like to take a tour to Florence.

我们要去佛罗伦萨。

A:That's a beautiful city. When do you want to go there?

那是个非常漂亮的城市，你们什么时候去?

B:We have got a 2 weeks'vocation and we plan to leave on Thursday.

我们有两周的假期，打算周四就去。

A:Then please have a look at the table. There are so many plans.

那就请过来看看这张表吧，这里有很多的方案可供选择。

旅行社英语情景对话3：

A:Is there anything I can do for you, sir?

先生.有什么能帮忙的?

B:I read in your travel brochure about your tours to Xi`an.

我从你们的旅游手册里看到有关西安旅游的资料.

A:Yea. We have two tours each week, leaving Monday and Thursday mornings.

是的.我们每星期出团两次.每周一和周四早上出发.

B:How long is the tour?

每次为期多久?

A:Two days. Total price is five hundred Yuan.

两天.全部费用是500元.

B:Can you give me more detail on what`s included in the package?

能不能告诉我更多行程的细节?

A:Sure. The coach leaves at 8:00 am, in front of our office. The drive takes about six hours, with two stops to see some sights.

好的.巴士早上8点由我们公司出发.车程约六小时.中途停两站欣赏风景.

B:What about the hotel accommodations?

关于住宿方面呢?

A:You`ll be staying at Sunshine Hotel. It`s a three-star hotel.

住在阳光饭店.是三星级的.

B:Sounds very good. Are all meals included in the price?

听起来很不错.三餐都包含在费用内吗?

A:Yes, all meals are included in the price I gave you.

是的.我报给你的费用包含三餐.

旅行社英语情景对话4：

A: Hello, could you help me with vacation plans?

B: Do you know where you will be traveling?

A: I am open to suggestions at this point.

B: Are you wanting to travel to a tropical climate, or would you like to go somewhere with a cooler climate?

A: I would like to travel to a cooler destination.

B: I can give you some brochures that could give you some ideas.

A: I will look at them right now.

B: How much money is in your budget for this trip?

A: I think that I can spend about two hundred dollars a day.

B: Take your time choosing a destination and, when you’ve narrowed it down, I’ll be happy to help you make a reservation.

旅行社英语情景对话5：

A: I was wondering if you would be able to help me with vacation plans.

B: Have you chosen your destination?

A: I don’t know where I want to go yet.

B: Do you enjoy warm weather, or are you looking forward to a cooler vacation?

A: A nice temperate climate would be best for me.

B: Why don’t you take a look at these brochures that might help you make up your mind?

A: This place looks nice.

B: Have you thought about what you would like to spend on this vacation?

A: I just got a bonus and can spend about three thousand dollars total.

B: I’ll be happy to help you make a reservation whenever you decide upon a destination.

出国 旅游常用英语表达：

谢谢!——Thankyou.

多谢!--Thanks a lot.

对不起，麻烦你。——Excuse me.

抱歉。——Excuse the mess.

需要帮忙吗?--Can I help you.

谢谢你的帮助。——Thank you for helping me.

无论如何，我还要感谢你。——Thanks,anyway.

您好。--How are you!

初次见面问好。——How do you do!

很高兴见到你。——(It's) nice to meet you.

请问您从哪来。--Where are you from?

请问贵姓。--Can I have your name?

我叫...。——My name is ... (I'm ...)

很高兴认识你。——It was a pleasure meeting you.

很高兴见到你。——Pleased to meet you.

希望再见到你。——Hope to see you again.

这是不是说我以后可以再见到你?——Does that mean that I can see you again?

玩得快乐--Have a good time.

祝你好运。——Good luck.

我希望没事。——I hope nothing is wrong.

怎么了?——What's the matter?

糟糕，严重吗?——Oh, no! Is it serious?

我真为你难过。——I'm sorry for you.